Court Booking
Booking a court using the new online booking system is easy, just click on the link below and follow the simple instructions below:
http://www.tennisbooking.co.uk/westsurreytennis/default.asp
Instructions
1. Click ‘Log in’ at the top left. (There is a ‘Forgot your PIN Code?’ facility on the login page which you can use if you know your member ID but have forgotten your PIN)
2. Enter your member ID and PIN codes in the boxes provided and click the box named ‘Log in’ N.B When you first log in, please click on ‘Member information’ and change your PIN code to a four digit number that you will never forget!
3. Under ‘Timetables’ click ‘Daily’ and use the drop down box to select the date you wish to book a court on. (N.B. YOU MAY ONLY BOOK A COURT UP TO 7 DAYS AHEAD)
4. Click on the time you wish to start your booking from.
5. Choose how many minutes you want to book the court for by clicking the 30 minute, 60 minute or 90 minute box. For a 2 hour booking you should make 2 x 60 minute bookings. NB. To enter your opponents name and send them an automatic email confirming the booking (if they have chosen to receive such emails) click on ‘Find opponent’ where you can search and select your opponent by Surname or First name. Click ‘confirm booking’ and your time slot should now be labelled in green NB. To ensure you receive email confirmation of your booking, go to ‘Member information’ and tick the box ‘I would like to receive booking confirmation via email’ then click ‘Confirm’. You can also click ‘Confirm and send testmail’ to make sure the email system is working for you.
6. You can also use the system at the clubhouse. There is a touch screen terminal there with instructions for use, so don’t forget to take your ID & PIN with you when you visit!
Important Notes
Cancelling: ALWAYS CANCEL A BOOKING WHEN IT IS NO LONGER REQUIRED (even if rain stops play!)
Non-attendance/ID Locking: The system has a facility to lock your ID if you do not attend a booking. If we have problems with non-cancellation we will apply this setting. Only you and/or your selected opponent are permitted to delete bookings. To do so, click on ‘Your bookings’ then the delete button.
Seven Day Rule: YOU MAY ONLY BOOK A COURT UP TO 7 DAYS AHEAD!
Exceptions to the seven day rule:
Exceptions to the seven day rule:
1. Club tournament matches: To book, log in, book your court date & time, enter your opponent's name as 6666, 6667 or 6668 then press ‘Confirm’. Press ‘Confirm’ again and the booking will appear under your name with 'Tournament' below it.
2. Rollover rule: If the specific time you want within seven days has already been taken, you may book a court seven days later, but at that specific time only. To book a rollover, log in, book your court date & time, enter your opponent's name as 7777, 7778 or 7779 then press ‘Confirm’. Press ‘Confirm’ again and the booking will appear under your name with 'Rollover' below it.
3. Club tournament matches: Court 1 may be booked for a club tournament match during a Club session if there are no alternatives. However, the system will bar you from doing this.
To make such a booking, please get in touch with one of the committee team’s administrators via email:
Neil Conniff: neil.conniff@cii.co.uk
Paul Jameson: pauljameson50@gmail.com
Emily Woodhouse: woodhouseemily@hotmail.com
